FAQ

Where are you located?

We are located at 1947 West Wain Road in Portsmouth, Rhode Island. Along with building fully custom golf clubs, we also have 5 TrackMan simulators for you to book by the hour! Visit NewportIndoorGolf.com to book your appointment!

What is the turnaround time?

We will process your order within 24 hours and may be able to ship out your order same day if we have your custom parts already in stock.

Do you allow refunds?

In the case that you are unsatisfied with your purchase, please give us a call at 401-847-1947 or email max@newportindoorgolf.com and we will be more than happy to assist you.

What payment options do you have?

We allow payments via all major credit cards as well as PayPal.

What are your shipping costs?

It's a flat-rate of $10 for all products, except for used shafts, which ship for free!

Do you have in-store pickup?

Yes! Anything ordered through our site can be picked up in-store. Select the pickup option at checkout and we will work with you on the best time to swing by and pick up your item.

I don’t see what I want on the website, can you order it in for me?

Absolutely! We can order and create any product that you would like. If you don’t see a club, grip, shaft, or really anything else, shoot us an email or give us a call and we’ll make sure to get it for you.

Do you have social media?

Yes! You can follow us on Instagram, @NewportIndoorGolfShop, and on Facebook at "Newport Indoor Golf." We update or pages daily so give us a follow to stay up to date on all our inventory!